Erie County · 176 jobs run here since 1974
A plumber in Orchard Park
Bigger houses, longer runs, and more of them have finished basements — which means the leak has usually been running a while before anyone notices. The good news is there's room to get at it properly instead of cutting a hole in the one wall you just painted.
Since 1974 Kleinhans & Sons
- 176 Jobs run in Orchard Park
- Erie County
- 4.9 Average rating
- 24/7 Live dispatch
How it works
From your call to the finished repair
Four steps, and the price doesn't move after step three.
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You call, or you send a photo
A photo of the stain, the puddle, or the reading on your pressure gauge tells us more than four questions over the phone. Two minutes now saves a wasted visit later.
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We come out and actually look
Camera, moisture meter, pressure gauge. We find the source before we talk about a fix, because quoting a repair before you know what's wrong is guessing with your money.
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You get a written price
Flat, itemised, and the same tomorrow. If we open a wall and find something worse than we expected, we stop and ask before spending any more of your money.
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We fix it and clean up
Same-day on most repairs. We haul the old unit away, photograph the finished work, and leave the room cleaner than we found it — including drywall access if we opened it.
What we do in {area.town}
The whole list
Same six services everywhere we work. If you need something else, ask — we'll tell you straight if it's not us.
A pinhole behind a finished wall doesn't drip. It soaks insulation and rots framing, and you find out three winters later. We put a camera and a moisture meter on it and tell you where it is before we quote anything.
Most backups in this county are tree roots. They find the pipe, they settle in, and they grow. We run a real camera down the line so you see the obstruction on a monitor instead of taking our word for it.
Tankless lives in the closet and runs out of nothing but gas. A new tank is a big grey cylinder in the basement. We install both, and we'll be honest about which one fits your household and your budget.
Galvanized pipe rusts from the inside out. You cannot see it and you cannot patch it. When we open a wall and find galvanized, we price the whole run rather than selling you the one joint that was already open.
Burst pipe at 2am, no heat in January, water coming through the ceiling. You call once and a truck leaves — we do not answer service after hours with a voicemail box.
Rough-in for the remodel, swap the faucet that drips, set the disposal. Small work is still real work and it still gets a written price.
Around here
We know these streets
Orchard Park, East Aurora side, and the subdivisions off Route 16.
When you call about a problem in Orchard Park, the person who picks up already knows what the housing stock does. That is not a slogan — it is forty years of the same blocks.
Route 16
Regular stop.
Orchard Park Plaza
Regular stop.
US 20
Regular stop.
Village of East Aurora
Regular stop.
Straight answers
The questions everybody asks
How do I know if I actually have a leak?
You might not — that's the point. A supply-line pinhole sprays once and then settles into a drip you find months later inside a wall. Signs worth calling about: your water bill moving when nobody's home, a meter that ticks with every fixture closed, a warm spot on the floor, or paint blistering near a wet wall. Any of those and it's worth a look.
Do you charge for the trip if I don't hire you?
Emergency after-hours calls have a service charge either way — we don't drive out at 2am for free. During normal business hours, diagnostics on a leak or drain problem are credited straight back if you hire us for the repair. Straight opinions about what's actually wrong aren't a line item.
Can you fix it today?
Most things, yes. Drain work, water heaters, fixtures, running toilets and supply-line repairs are same-day, and we carry the common parts on the truck. A full repipe needs materials ordered and is scheduled, not same-day — but we'll tell you that on the phone instead of on your invoice.
Free diagnostic
Something wrong in Orchard Park?
Send a photo of the problem. We call you back the same day, and we'll tell you straight whether it needs us.
Rather talk now? Call (716) 555-0174
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